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Customer Support Center
Customer Complaints
- KRT is always committed to listening to our customers.
- We remain open to ensure your valuable feedback is easily shared with us.
- For testing requests or quotation inquiries, please use the [Testing Request & Quotation Inquiry Form].
Customer Complaint Resolution Process
Submit the Form
Customer
Complaint Receipt
Quality Manager
Cause Investigation and Countermeasure Establishment
Complaint Handling Officer
Two-Way Action
Quality Manager Review
Technical Manager Review
Report to the CEO
Result Reporting
Dispatch Customer Letter
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